Whether you manage a boutique medspa or a high-volume, multi-location practice, having the right administration system can make all the difference. The best medical spa software solutions streamline scheduling, enhance care, automate marketing and ensure compliance. Choosing the right system is about finding a service that supports how you work, scale and serve clients.
Whether you prioritize visual documentation, automated rebooking or multi-location performance tracking, there is a tool built for your needs.
What Features Should the Best Medical Spa Software Offer?
Most top-performing platforms offer integrated solutions, combining electronic medical records (EMR), customer relationship management (CRM), inventory management and business analytics into one interface. These tools free up time, reduce human error and improve client satisfaction. Look for these additional features when evaluating software platforms:
- HIPAA-compliant EMR: Protect client records and ensure legal compliance.
- Smart scheduling and point of sale (POS) integration: Seamlessly book, bill, and manage appointments.
- Before-and-after photo storage: Safely store, annotate and access visual treatment records.
- Marketing automation tools: Keep clients engaged through email, SMS and promotions. Email marketing remains a popular growth strategy for businesses, with a 14% yearly growth in email volume.
- Inventory and retail tracking: Manage product ordering and retail stock with real-time visibility.
- Client communication tools: To maintain relationships, send texts, reminders, and feedback requests. Advertise special offers and connect with clients about recent treatment innovations.
- Custom reporting and analytics: Gain insights into revenue, booking trends and client retention.
The featured medical spa software solutions were selected based on the above criteria. Compare the best options and their most valuable features.
| Software | Marketing tools | EMR and documentation | Inventory and POS |
| PatientNow | SEO and Canva | Yes – full medical record suite | Integrated POS and inventory |
| Aesthetic Record | Basic email and texting | Yes – photo and charting focused | Includes e-commerce POS |
| Boulevard | Two-way texting | No – not clinical | Unified POS and retail |
| Zenoti | Enterprise-level AI tools | Yes – scalable for enterprise | Advanced with multi-site tracking |
| Mindbody | Built-in campaigns | Basic – more wellness-focused | POS for services and retail |
| Fresha | Little to no marketing tools | No – not supported | POS with product tracking |
| WellnessLiving | Email automation and promotions | Moderate – wellness-focused notes | Retail and barcode tracking |
| ChiDesk | Limited to basic follow-ups | Yes – subjective, objective, assessment and plan (SOAP) note support | Retail and POS integration |
8 Best Medical Spa Software Solutions
Take a closer look at the best medical spa software options available in 2025. Each has unique strengths, so the best fit depends on your clinic’s size, focus and workflow needs.
1. PatientNow
PatientNow is a robust, all-in-one solution created for medical spas that want to align marketing, operations and clinical workflows in a single system. It is built specifically for aesthetic and elective practices, making it a strong contender for medspas that rely heavily on client retention, reputation and digital engagement.
What sets PatientNow apart is its built-in digital marketing capabilities — from managing online presence to designing automated campaigns, all within the software. It also offers optional services like website creation, search engine marketing and branded content support.
Clinics with ambitious growth plans will appreciate how PatientNow nurtures leads and encourages repeat bookings through personalized outreach. This award-winning package is worth a serious look. PatientNow is recognized across six of the aesthetics industry’s categories for innovative management integrations.
Key Features
- Online reputation management: Monitor and respond to client reviews to protect your brand.
- Targeted marketing campaigns: Use built-in tools to re-engage clients based on service history.
- Canva integration: Design graphics and promotional materials without switching platforms.
- Lead capture and nurturing: Convert website visitors into paying clients with automation.
- Optional web and SEO services: Add search engine and content marketing and website design support.
2. Aesthetic Record
Aesthetic Record focuses on clinical efficiency and visual documentation, making it ideal for providers who emphasize procedures like Botox, fillers or microneedling. It is one of the few platforms that treats before-and-after photo management as a core feature, not an add-on.
From a treatment room perspective, it simplifies clinical charting with templates and injection mapping. It also offers HIPAA-compliant telehealth functionality, allowing virtual consultations and follow-ups.
The company includes built-in e-commerce capabilities, letting you sell skincare products directly through your client portal. The mobile app benefits on-the-go providers or solo injectors who work outside a traditional clinic space. Its marketing tools and reporting are more basic than larger all-in-one platforms, and some users may want to pair it with a more advanced CRM tool.
Key Features
- Photo-based EMR: Capture, compare and annotate before-and-after treatment images.
- Customizable treatment notes: Easily compile charts with tailored clinical documentation workflows.
- Virtual consultations: Offer secure video-based appointments.
- Mobile-friendly design: Access tools from your phone or tablet while traveling or performing remote treatments.
- Online product sales: Create a branded storefront for at-home skincare recommendations.
3. Boulevard
Boulevard is known for its elegant design and seamless client experience tools, making it a favorite for luxury medspas that value branding and polished designs and layouts. It combines appointment booking, payment processing and client communication into one modern platform.
The software stands out because it empowers front-desk staff with real-time availability, upsell prompts and built-in retail tracking. Clients can book appointments online, customize their service preferences and receive personalized confirmations. Boulevard is also easy to configure for multi-service visits and tiered provider pricing. It delivers a highly curated client journey for spas with a strong brand identity and a premium clientele.
Key Features
- Custom self-booking tools: Design a branded, user-friendly client scheduling experience.
- Smart provider matching: Ensure services are scheduled with qualified team members.
- POS and retail integration: Manage payments, gift cards and retail in one place.
- Two-way texting and reminders: Stay connected with clients pre- and post-treatment for improved retention and service.
- Performance dashboards: Track appointment volume, rebooking rates and sales in real time.
4. Zenoti
Zenoti is an enterprise-grade software solution for multi-location chains, franchise medspas and corporate clinics. It offers a powerful combination of centralized reporting, automated marketing and staff performance analytics. Zenoti’s AI-powered insights help managers predict trends, optimize pricing and increase rebooking. It also handles cross-location inventory tracking and unified payroll — a rare but essential feature for large-scale operations.
The system can dynamically adjust appointment pricing based on demand or provider tier. Because of its scope, Zenoti is best for established clinics with internal teams to support implementation. Smaller clinics or new startups may find it overwhelming or cost-prohibitive.
Key Features
- Multi-location support: Standardize procedures, services and staff permissions across sites.
- Dynamic pricing tools: Upsell stock and adjust rates based on demand, booking time or staff level.
- Advanced reporting and dashboards: Access revenue and performance trends in one view.
- Built-in loyalty and referral programs: Automatically reward frequent visits and client referrals.
- Employee performance tracking: Monitor key performance indicators, sales and team scheduling from a central hub.
5. Mindbody
Mindbody is one of the most recognizable platforms in the wellness industry, making it a logical choice for hybrid medspas that offer both medical aesthetics and lifestyle services like yoga or massage. Its platform is built for flexibility, allowing users to manage classes, appointments, memberships and retail in a single interface. Mindbody’s app marketplace helps attract new clients who are browsing local wellness providers.
You can also create a branded app for booking, promotions and loyalty programs. Mindbody offers scalability and visibility for practices that rely on community engagement or group offerings. Businesses focused solely on injectables or laser treatments may find that this option includes more tools than necessary for their core services.
Key Features
- Class and appointment scheduling: Manage multiple types of services under one calendar.
- Branded mobile app: Increase visibility and retention with a custom client-facing app.
- Client relationship tracking: Monitor visit history, preferences and purchase patterns.
- Built-in marketing suite: Send targeted offers, updates and automated birthday messages.
- Marketplace listing: Join the Mindbody wellness network to introduce your company to thousands of potential clients.
6. Fresha
Its unique pricing model makes Fresha a popular choice for independent medspa owners and new clinics. It is free to use, with no monthly fees. The company makes money on optional add-ons like credit card processing or promotional boosts, but core features like scheduling, POS, and inventory management remain free. This gives cash-strapped businesses access to a dynamic portal that helps them go digital without committing to expensive contracts.
The software also offers verified client reviews, an online booking widget and staff scheduling. However, it lacks advanced EMR capabilities and does not currently support in-depth charting or clinical workflows. For businesses focused on facials, waxing or general beauty treatments, it is a smart, no-cost option.
Key Features
- Free scheduling and POS tools: It requires no subscription for core features.
- Online booking platform: Let clients book directly from your website or social media.
- Retail and inventory management: Track product sales and stock usage in real time.
- Review management: Collect and showcase verified client feedback.
- Optional paid features: Use add-ons like card processing and premium promotions when needed.
7. WellnessLiving
WellnessLiving caters to wellness-focused spas and medspas that offer a mix of aesthetic treatments and lifestyle services. It is designed to help you manage client experiences from the first booking to the last follow-up, with a strong focus on loyalty and long-term engagement.
The platform includes tools for scheduling, staff management, email marketing and customer goal tracking. Through a branded app, clients can book services, check in to their appointments and pay, creating a seamless flow. For businesses offering memberships, packages or fitness-related services, WellnessLiving covers a lot of ground. However, it is slightly less clinical than other options, and practices offering injectables or laser treatments may need additional documentation tools.
Key Features
- Branded booking app: Let clients manage appointments and memberships easily.
- Automated marketing: Set up email campaigns, promo codes and referral bonuses.
- Goal and progress tracking: Monitor client progress for wellness or beauty goals.
- Payroll and team scheduling: Track hours, tips and commissions from one place.
- Custom CRM tools: Keep detailed client histories, preferences and feedback.
8. ChiDesk
ChiDesk bridges the gap between wellness and medical spa management. Its interface is clean, flexible and designed to scale with growing businesses. What makes ChiDesk stand out is its focus on simplicity, without compromising clinical functionality.
Schedule staff, assign rooms, manage resources and chart client notes with preloaded SOAP templates. Thanks to its cloud accessibility and customizable structure, the platform is particularly strong for global medspas or those operating in emerging markets. ChiDesk performs reliably across multiple areas, and clinics looking for a no-fuss, function-first system will find it a practical fit.
Key Features
- SOAP note support: Document clinical treatments with clarity and compliance.
- Room and resource scheduling: Maximize room usage and treatment efficiency.
- Retail and barcode tracking: Manage inventory and point-of-sale without extra hardware.
- Client profile management: Access client history, allergies and consent forms easily.
- Cloud-based access: Work from anywhere with a browser-based login.
FAQs
What Is the Best Medical Spa Software for Small Clinics?
Fresha, PatientNow and Aesthetic Record stand out for smaller clinics or solo providers. Fresha’s no-cost core tools make it budget-friendly. However, PatientNow offers inclusive services and scalability, while Aesthetic Record offers solid EMR and visual tools without overwhelming complexity.
Can These Tools Integrate With My Existing EMR?
Many platforms — such as PatientNow and Zenoti — offer integrations or open Application Programming Interfaces. Always check integration capabilities with your current setup or ask the software provider about migration assistance.
Do Any of These Platforms Offer Marketing Tools?
Yes. PatientNow, Zenoti, Mindbody and WellnessLiving include built-in marketing automation, such as email campaigns, promotions and reminders. PatientNow also includes Canva integration and SEO services to design marketing campaigns based on statistics drawn from the client database.
Choosing the Right Platform for Your Medspa
Your medical spa software should do more than manage bookings — it should help you grow smarter, serve better and stress less. Whether you are just opening your doors or managing multiple locations, the right platform can align your operations, improve client outcomes and help scale your business.
Request demos, test trial versions and check out peer reviews. The best software solution is not necessarily the biggest — it is the one that fits your unique workflow.
